Privacy Policy

Updated 26.3.2025

1. Data controller

Name: Wisecold Oy
Business ID: 3490277-4
Email address: info@wisecold.com

2. Purpose of the register

The collected personal data is used: For customer contacts and customer service management. For the delivery of orders from registered users and for the maintenance and development of customer relationships.

3. Basis for collecting and processing data

Customer data is collected and processed with the customer's consent, or to implement the contract with the customer.

4. Data content of the register

Name and contact information (e.g. telephone number and email)
Content of the contact form
Information from feedback surveys

5. Data retention period

Personal data is retained for as long as it is needed to implement the contract with the customer or to develop customer service.

6. Regular data sources

Information is collected in the register: From the person themselves. From registers kept by the authority within the limits permitted by law (e.g. ytj.fi). Information is also collected via cookies, for example using the Google Analytics analytics tool.

7. Regular disclosure of information and transfer of information outside the EU or the European Economic Area

Information is not regularly disclosed to other parties. Information may be published to the extent that this has been agreed with the customer. Some of the external service or software providers used by the company may store information outside the EU or the European Economic Area.

8. Use of cookies

We use the so-called cookie function on our website. A cookie is a small text file that is sent to the user's computer and stored there, which enables the website administrator to identify visitors who frequently visit the website, to make it easier for visitors to log in to the website and to enable the compilation of combined information about visitors. This feedback enables us to continuously improve the content of our pages. Cookies do not harm users' computers or files. We use them so that we can offer our customers information and services tailored to their individual needs. If a user visiting our pages does not want us to receive the above information via cookies, most browser programs allow the cookie function to be switched off. This is usually done through the browser settings. However, it is good to take into account that cookies may be necessary for the proper functioning of some of the pages we maintain and the services we offer.

9. Register protection

The register is handled with care and the information processed by information systems is protected appropriately. Electronic data is protected by a firewall, user names and passwords. Only those persons employed by the controller who need the information for their duties have access to the data.

10. Rights of the data subject

The data subject has the right to check what information about him or her has been stored in the personal data register.

If a person wishes to check the information stored about him or her or to request a correction, the request must be sent in writing to the data controller.

The data subject has the right to request the correction or deletion of incorrect or outdated information or to transfer the information from one system to another. He or she also has the right to restrict or object to the processing of his or her data in accordance with Articles 18 and 21 of the EU General Data Protection Regulation.

The data subject has the right to withdraw previously given consent to the processing of the information or to lodge a complaint with a supervisory authority regarding matters related to the processing of his or her personal data. The data subject also has the right to prohibit the use of his or her data for direct marketing purposes.